When will I receive my order ?
Most orders are usually ship on time, however It should be noted that shipping and/or fulfillment delays may be experienced with your order due to various reasons beyond our control. External factors such as weather-related issues, carrier limitations, or other unforeseenable events may impact the delivery of your shipment.
The majority of items listed on website, It typically takes 14-20 business days for these items to be delivered to a buyer located in the Malaysia.
This allows us to authenticate and verify your order before ship it to you. However in some cases it may be experiencing delayed on items arrival date than expected time frame due to unforeseen events.
Instant delivery items
Items that are labeled “INSTANT” are ready stocks, authenticated and ready to ship directly from our facilities to you. For ‘instant’ order that placed before 7pm, It typically takes 2 hours for us to ship it out and arrive to you within the same day. For orders that placed after 7pm, it will only be ship the next business day during our working hours.
Note, all ‘Instant’ order will deliver via our own driver ,grab or lalamove delivery services.
Other unforeseenable events may impact the delivery such as holidays,weather, our customer service team will be inform to you in advance.
For international orders, delivery times may be vary due to customs. See “Shipping policy” for more information.